Projects & Teams

Projects let you isolate teams, environments, or clients into separate workspaces. Each project has its own webhooks, channels, members, settings, and billing.

RolesCopy Anchor Link

Members can't open Settings or channel details (they contain credentials), and they can't change anything in the project.

Creating a ProjectCopy Anchor Link

Your first project is either created automatically at sign-up or you're asked to create it right after (see Authentication → Sign Up). To create another one later:

1. Click the project name at the top of the sidebar
2. Select Create project
3. Enter a name

Switching ProjectsCopy Anchor Link

Click the project name in the sidebar to switch between projects. Each project has independent:

• Webhooks
• Channels and filtering rules
• Messages and delivery logs
• Settings and failure notifications
• Members
• Plan and billing

Inviting MembersCopy Anchor Link

Admins and owners invite people under Settings → Team → Invite people. New members can be invited as Member or Admin - the owner role is only given by transferring ownership.

By emailCopy Anchor Link

1. Enter the email address and pick a role
2. Click Invite
3. The person receives an email with a link to accept the invitation. If they're not signed in, they sign in (or create an account) first, then accept

Email invitations expire after 48 hours.

Pending invitations are listed under Pending Invitations, where you can cancel them.

Email invitations need email sending to be configured. On self-hosted instances without SMTP, only shareable links are available.

By shareable linkCopy Anchor Link

1. Switch to the Shareable link tab, pick a role, and create a link
2. Send the link to the person you want to invite

Shareable links:

• Work once - the first person who uses the link joins the project
• Expire after 7 days
• Can be revoked under Invite Links
• Stop working if the admin who created them is removed or is no longer an admin or owner

On self-hosted instances with sign-up disabled, shareable links only work for people who already have an account. Use email invitations to bring in new users.

Managing MembersCopy Anchor Link

Under Settings → Team → Members, admins and owners can:

• Change a member's role between Member and Admin (an owner's role can only change through ownership transfer)
• Remove a member from the project (owners can't be removed - transfer ownership first)

There is no Leave button in the dashboard: an admin or owner removes members.

Transferring ownershipCopy Anchor Link

The owner can make another member the owner with the Transfer ownership button next to that member. The previous owner becomes an admin.

Renaming a ProjectCopy Anchor Link

Admins and owners can rename the project under Settings → General → Project Name.

Deleting a ProjectCopy Anchor Link

Only the owner can delete a project, under Settings → General. Deleting a project permanently removes its webhooks, channels, messages, and settings.

If the project has an active paid subscription, cancel it under Billing first - deletion is blocked while the subscription is live.